WHITE PAPER - Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Metrics | Business Performance Management | Business Process Automation | Campaign Management | CRM | Lead Generation | ROI | Sales Force Automation | Sales Order Management

WHITE PAPER - Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. See how Business Objects reporting solutions allow you to do just that.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Business Intelligence | CRM | CRM Software | Knowledge Management | Knowledge Management Software | Reporting Software | Revenue Projections | Sales and Marketing Software | Workforce Management Software

WHITE PAPER - This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Compliance (Finance) | CRM | CRM Analytics | CRM Analytics Software | Reporting Software | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Workforce Management Software | Workforce Planning

WHITE PAPER - Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
Posted: June 15, 2009 | Published: February 1, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Business Service Management | CRM | Customer Service Best Practices | Decision Support Systems | SOA

VIDEO - The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: June 10, 2009 | Premiered: June 10, 2009


Topics:  Business Intelligence | CRM | Customer Loyalty | Customer Satisfaction | Customer Service Best Practices | Economic Environment | Sales

WHITE PAPER - The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
Posted: June 10, 2009 | Published: January 8, 2009


Topics:  CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Economic Environment

WHITE PAPER - This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
Posted: June 10, 2009 | Published: March 9, 2009


Topics:  Budgeting | Cost Benefit Analysis | CRM | Economic Environment | Global Economy | Oracle (Product) | Sales | Sales Force Automation

WHITE PAPER - When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Budgeting | CRM | Customer Retention | Customer Service Best Practices | Downtime | Economic Environment | Sales

WHITE PAPER - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Environment | CRM | Customer Loyalty | Customer Profiles | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Oracle (Product) | Sales

WHITE PAPER - To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  CRM | Customer Data Management | Customer Retention | Customer Support Software | eBook Software | eBusiness Software | eCommerce | Sales | Sales Force Automation

EBOOK - Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  CRM | Customer Loyalty | Customer Retention | Economic Environment | Marketing | Sales Representatives

WHITE PAPER - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Sales | Web 2.0

WHITE PAPER - This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: June 10, 2009 | Published: June 9, 2009


Topics:  Business Process Management | Change Management | CRM | CRM Best Practices | CRM Software | Customer Retention | Customer Satisfaction | Economic Environment | Productivity | ROI

WHITE PAPER - Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
Posted: June 8, 2009 | Published: June 1, 2009


Topics:  Contact Management | CRM | Pricing | Sales | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Order Management | Sales Representatives

WHITE PAPER - There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
Posted: June 5, 2009 | Published: June 5, 2009


Topics:  Branding | Business Process Management | CRM | Customer Loyalty | Customer Satisfaction | Economic Environment | Knowledge Management | Regulatory Compliance | Risk Management | SAP (Product)