EBOOK - Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Application Life-Cycle Management | Application Performance Management | Applications Management | Business Intelligence | Business Process Automation | Business Process Management | Change Management | Configuration Management

ANALYST BRIEF - Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Performance Management | Business Performance Management Software | Business Process Automation | Business Process Automation Software | Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks

SCREENCAST - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL

ANALYST REPORT - This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Enterprise Resource Management | Entertainment Industry | ERP

ANALYST BRIEF - It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Management | ERP | ERP Software | IT Spending | Purchasing Best Practices | Vendor Selection | Vendors

WEBCAST - BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Business Intelligence | Business Management | Dashboards | Job Scheduling Software | Patch Management | Patch Management Software

WHITE PAPER - To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Service Level Management

WHITE PAPER - As the business demands more from your tight IT budget, it's helpful to know that you can actually fund the IT improvements your business needs from savings generated by improvements in operational efficiency. Read a short overview of how BMC Solutions drive operational efficiency.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Performance Management | Business Process Management | Business Systems | ROI | SOA | TCO

EGUIDE - Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations.
Posted: November 2, 2009 | Published: October 29, 2009


Topics:  Business Intelligence | Business Intelligence Software | Data Integration | Licensing | Software | Software Licensing

EBOOK - Business intelligence is critical to many initiatives. Therefore, CIOs need to pay special attention to changes in the business. Learn more about the latest BI systems and how they can help meet the changing needs of the business.
Posted: November 2, 2009 | Published: October 21, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | CIOs | Reporting Software

WHITE PAPER - This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
Posted: November 2, 2009 | Published: November 2, 2009


Topics:  Business Intelligence | Business Process Management | Data Center Management | Data Centers | Project Management | Project Management Software | Project Portfolio Management

WEBCAST - This webcast explores the business benefits of migrating from expensive, proprietary server architectures to cost-effective, industry-standard architectures. Gain insight into how this transition can enable your organization to increase reliability, availability and serviceability.
Posted: October 30, 2009 | Premiered: October 28, 2009


Topics:  Business Intelligence | Enterprise Applications Software | Enterprise Architectures | Microsoft Office | Open Source Software | SAP (Product)

WHITE PAPER - SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization.
Posted: October 30, 2009 | Published: December 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Dashboards | Data Integration | Data Quality | Reporting Software | SAP (Product) | SMBs

DATA SHEET - With its new in-database analytics capability, Sybase IQ provides an analytical platform that can decrease processing time, increase accuracy, and manage data volume. Read on to learn how Sybase® IQ delivers advanced analytics power with in-database analytics.
Posted: October 29, 2009 | Published: October 29, 2009


Topics:  Business Intelligence | Business Intelligence Software | Customer Retention | Data Management | Data Management Software | Database Performance Management | Databases | Predictive Analytics | Predictive Analytics Software | Risk Assessment

WHITE PAPER - Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
Posted: October 29, 2009 | Published: March 10, 2009


Topics:  Business Consulting Services | Business Intelligence | Consulting Services Industry | ERP | IT Services | SAP (Product) | TCO