VIDEO - With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
Posted: November 24, 2009 | Premiered: November 12, 2009


Topics:  Change Management | Disaster Planning | Disaster Recovery | IT Best Practices | IT Infrastructure | IT Management | ITIL | Quality Control | Systems Management | Testing

VIDEO - Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
Posted: November 24, 2009 | Premiered: November 24, 2009


Topics:  Change Management | Configuration Management | Data Quality | IT Infrastructure | IT Management | ITIL | Systems Management | Systems Management Services | Testing

EZINE - Unmanaged changes to IT systems and networks can recklessly increase risk to enterprises. The key is rolling out an accepted change management process, and sticking to it. Read this magazine and find out how a consistent change management process puts you in charge.
Posted: November 16, 2009 | Published: November 16, 2009


Topics:  Change Management | Phishing | Security Architectures | Security Best Practices | Security Infrastructure | Security Management | Security Threats | Spam

WHITE PAPER - Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
Posted: November 13, 2009 | Published: September 25, 2009


Topics:  Business Process Automation | Business Processes | Change Management | Configuration Management | IT Management | Network Configuration Management | Network Management | Network Performance

WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
Posted: November 13, 2009 | Published: May 25, 2009


Topics:  Business Service Management | Change Management | Configuration Management | Data Center Management | IT Management | IT Managers | IT Service Management | Server Virtualization | TCO

TECHNICAL ARTICLE - This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Business Intelligence | Business IT Alignment | Change Management | Configuration Management | IT Asset Management | IT Governance | IT Management | IT Service Management

EBOOK - In August 2009, hundreds of SAP system integrators were asked to contribute their best upgrade tips for upgrading to SAP ERP 6.0. We took the best tips we received and compiled them in this eBook for you. Read this eBook to learn over 60 tips on upgrading to SAP ERP 6.0.
Posted: November 10, 2009 | Published: November 10, 2009


Topics:  Change Management | Configuration Management | ERP | ERP Software | SAP (Product) | Software as a Service | Software Best Practices | Software Configuration Management | Software Upgrades

WHITE PAPER - This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
Posted: November 10, 2009 | Published: November 10, 2009


Topics:  Change Management | Configuration Management | ERP | ERP Software | Risk Management | SAP (Product) | Software as a Service | Software Best Practices | Software Maintenance | Software Upgrades

WHITE PAPER - In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell.
Posted: November 10, 2009 | Published: November 10, 2009


Topics:  Change Management | Configuration Management | ERP | ERP Software | NetWeaver | SAP (Product) | Software as a Service | Software Best Practices | Software Configuration Management | Software Testing | Software Upgrades

WHITE PAPER - What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Capacity Planning | Change Management | Cost Benefit Analysis | Data Center Infrastructure Efficiency | IT Management | IT Management Services | Server Virtualization

EBOOK - Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Application Life-Cycle Management | Application Performance Management | Applications Management | Business Intelligence | Business Process Automation | Business Process Management | Change Management | Configuration Management

SCREENCAST - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL

EBOOK - Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Asset Management (Finance) | Business IT Alignment | CFOs | Change Management | IT Service Management | IT Spending | ITIL | Software as a Service

PRESENTATION - This collection of slides from the Information Security Decisions Conference focuses on change management and keeping change from creating unnecessary risks. The slides offer tips on getting people to accept change, participate in change, and finally manage change. Read on to learn more about managing change to mitigate risks.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Change Management | Risk Management | Security | Security Management | Security Managers | Security Policies

PODCAST - This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.
Posted: October 27, 2009 | Premiered: October 27, 2009


Topics:  Change Management | Configuration Management | Cost Benefit Analysis | Information Security | Network Security | Patch Management | Security | Security Management | Strategic Planning | Vulnerability Management